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Home Asian Channels April 2009 BoxSentry’s LogiQ aims to better protect legitimate emails

BoxSentry’s LogiQ aims to better protect legitimate emails

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BoxSentry has launched its latest email protection offering, LogiQ. Developed to restore integrity in email messaging infrastructure, LogiQ protects legitimate business communications that are presently being blocked or redirected to junk mail folders (false positives) by traditional anti-spam filters.

“Current claims underplay the problem. According to industry experts, false positives range between 0.1% and 0.5%. The numbers seem small but are in fact alarming. This translates to 10-50 emails missing out of every 10,000. With large organizations, service providers and governments handling millions of incoming email each week, the disruption to the underlying business processes – and confidence therein – can be significant. We all assume that email infrastructure is working properly, when in fact it is not,” says Manish Goel, co-founder and chief executive officer, BoxSentry.

“With LogiQ, BoxSentry can specifically demonstrate the volume of lost email within a given network and, more importantly, prevent this from happening without replacing any of the existing security infrastructures,” he adds.

LogiQ uses a combination of patented sender identity, reputation and authentication techniques to validate and protect legitimate email communication. Based on self-learning algorithms and industry-adopted authentication standards, LogiQ complements existing email security screening technologies. It has been designed to work without the need to replace any existing infrastructure and augments traditional security architecture to restore email integrity to a vital communication channel.

The need for greater email integrity has developed over time. Email has evolved into a primary mode of communication for most connected businesses, with, according to research firm IDC, an estimated 850 million commercial mailboxes worldwide. Increasingly, companies connect with vendors and suppliers, employees and recruits, partners and customers as well as the government, via email as a first option. Email is also a critical enabler of e-government services around the world.

In these situations, a working and trusted email infrastructure is essential.  However, today’s email infrastructure is fractured. This is due to the proliferation of spam as email usage has increased. Anti-spam filters have needed to be turned up to keep increasingly sophisticated spam out of the network. This has caused a new problem – one of legitimate emails mistakenly classified as spam and not delivered to the inbox.

Billions of dollars have been lost by businesses due to emails that were sent but never received by them. Ferris Research has estimated the loss to businesses at US$3.5 billion, including new orders, customer complaints, legal notices and tenders. In most instances, a receiver would never know if an email was not delivered unless the sender followed up through some other means of communication. In a world that is intrinsically dependent on technology for communications, with much of it relying on email, BoxSentry’s goal is to restore trust in business communications by delivering solutions that ensure email integrity.

LogiQ can restore email integrity in three modes: Discovery, Recovery and Integrity. It is available as a Server Appliance in three sizes depending on the needs of an organization and is also available ‘in the cloud’.
 
“LogiQ is the culmination of years of research and development effort by a team of industry experts with dedicated experience in the email security industry,” says Goel. “Email Integrity is essential for ensuring both senders and receivers have the confidence to say ‘message sent equals message delivered’, similar to the dependable nature of financial transactions. LogiQ is the first solution that tackles this issue head-on and we welcome similar initiatives from the industry with a focus on email integrity as an addition to email security.”