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RESEARCH, ANALYSIS & TRENDS

media providers: 96% of Hong Kong consumers express The past years impact of cybercrime: More than 4
little (62%) or no (34%) trust in social media providers million Hong Kong consumers have experienced a
when it comes to managing and protecting their personal cybercrime (62%) at some point in their life. In the past
information. In fact, over one in 10 (11%) have deleted a year alone, 39% of Hong Kongers experienced
social media account in the past 12 months due to cybercrime, and 77% believe it’s likely they will
privacy concerns. experience cybercrime in the next year. As a result of
cybercrime in the past year, losses totaled an
The top three cybercrimes Hong Kong consumers have estimated 1.7 billion HKD and 10.8 million hours lost
experienced: Detecting malicious software on a dealing with the aftermath, with one in three (33%)
computer, Wi-fi network, smartphone, tablet, smart spending a week or longer dealing with the problem. ◊
home, or other connected devices (28%); detected
unauthorized access on an email account (19%); while By MediaBUZZ
18% detected unauthorized access on a social media
account.

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