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BEST
                                                                                                                PRACTICES
        2  Operationalize      insights    from     the     3.  Predefined  Acxiom  target  groups                    &
                                                                                                               STRATEGIES
          household panels
                                                               Acxiom  knows  the  most  important  audiences  and
                                                               has  mapped  35  target  groups  from  the  FMCG
                                                               area,  ranging  from  buyers  of  frozen  products  to
                                                               gourmet food lovers and customers who like to buy
                                                               the cheese fresh at the counter. These predefined
                                                               target  groups  can  also  be  used  across  channels
                                                               and  are  always  available  ad  hoc  for  the  large
                                                               demand-side  platforms  (DSP)  for  programmatic
                                                               and mobile bookings in public taxonomies.

                                                            4. Measure campaign success

                                                                After the campaign, the household panel offers the
                                                               opportunity  to  measure  purchases.  For  example,
                                                               Acxiom  acts  as  a  "trusted  third  party"  and  can
           If  no  customer  data  is  available  at  all,  the
          consumer  goods  manufacturers  know  via  the       compare  the  campaign’s  exposed  data  since  it
          household  panels  which  target  groups  buy  their   receives  both  the  purchases  from  the  household
          products. Acxiom receives the panel data and uses    panel and data from many partners and publishers.
          it  to  create  the  “lookalike  model”.  Through  this   As  a  rule,  however,  this  only  works  for  mass
          deep  integration  of  Acxiom  in  different  household   products and high-reach target groups. The FMCG
          panels,  these  target  groups  can  be  transferred  to   industry  is  subject  to  change  due  to  altered
          the  transaction  data  in  high-reach  target  groups,   (television) viewing habits and therefore needs new
          similar  to  the  Lookalike  models.  The  desired   approaches to increase sales. ◊
          campaign reach can be scaled flexibly. Depending                                   By MediaBUZZ
          on  the  objectives  of  the  campaigns,  loyal  regular
          customers can be addressed in the same way as
          customers  who  have  recently  stopped  buying  a
          certain product.










































       19                                                August 2020: people-oriented communication strategies and social networks
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