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RESEARCH
       “What’s  interesting  about  these  findings  is  that   2. Visualize new sustainable concepts            ANALYSIS
       recycling,  wind  farms  and  single  use  plastics  are  all                                              TRENDS
       popular  visual  cues  which  have  for  some  time  been      Familiar images of melting icebergs and industrial
       used to illustrate sustainability,” explains Rourke.  “For   chimney  stacks  can  be  popular  symbols  for
       example,  customer  searches  on  our  platform  in      signifying  climate  change,  but  they  lose  currency
       Southeast  Asia  for  “recycling”  are  up  by  600%  in  the   with repeated exposure. In addition to the classic
       last  year.  This  demonstrates  just  how  powerful  visual   symbolism, try expanding your scope with visuals
       language  can  be  in  shaping  people’s  views  on  an   that  illustrate  new  sustainable  concepts  such  as
       issue,  which  makes  it  more  important  for  brands  and   “circular   economy”,   “reusable”   or   “energy
       businesses  to  use  visual  content  which  shows  their   efficiency”.
       consumer how they can take action.”
                                                             3. Connect to aspirations about the future
       Grounded  in  25  years  of  Getty  Images  research  into
       visual  representation,  Visual  GPS  explores  how      Brands,  eager  to  overcome  the  sense  of
       consumers  are  influenced  by  four  key  “Forces”—     helplessness  many  consumers feel,  should  focus
       Technology,  Sustainability,  Realness  and  Wellness—   on visual content that helps visualize the concrete
       and what that means in terms of their decision making.   actions,  positive  steps,  outcomes  and  real
       The new insights stem from the second global survey      solutions that will pave the way to a better, more
                                                                sustainable future.
       Getty  Images  has  undertaken  in  partnership  with
       YouGov,  for  which  over  5,000  consumers  were        Content should reflect authentic stories, including
       surveyed  across  26  countries  and  in  13  languages,   both  the  positive  and  negative  aspects  of
       through April-May 2020.                                  outcomes    and    activities   of   individuals,
                                                                communities  and  businesses  who  are  innovating
       Getty  Images  partners  with  Climate  Visuals  to      and  collaborating  to  achieve  sustainability.  From
       present Visualizing Sustainability Guidelines
                                                                those  who are making small lifestyle changes, to
       In response to the Visual GPS research, Getty Images     industries  who  are  driving  innovative  sustainable
       has  partnered  with  Climate  Visuals,  the  world’s  only   initiatives and new technologies.
       evidence-backed   program   for   climate   change
       photography,  to  present  Visualizing  Sustainability   4. Bring it back to the individual
       Guidelines. The guidelines give brands and businesses     Creative content should show authentic individuals
       practical  recommendations  on  how  to  find  and  use   having  real  impact  on  a  local  level.  Visuals
       fresh and relevant visual content to communicate their   highlighting  individuals  and  groups  at  their  best,
       commitment  to  sustainability  and  inspire  their      relative  to  sustainability  issues,  personalize  the
       audiences to action.                                     stories for your target audience. Think about every
                                                                aspect  of  the  visual  –  whether  it  be  an  image,
       The Visualizing Sustainability Guidelines are below and   video  or  illustration  –  plastic  straws,  disposable
       link to Getty Images curations of example content you    coffee  cups  and  plastic  bags  are  elemental  but
       can use to visualize these guidelines:
                                                                undermine the sustainable message.
        1.  Sustainability  must  be  an  intersectional  objective   “Familiar  icons  for  sustainability  and  climate  change
                                                           have played an important role, giving people shorthand
           Businesses  have  sustainability  experts  and/or   for  a  sustainability  issue,”  said  Toby  Smith,  Senior
           Diversity  &  Inclusion  experts  but  visual  content   Program  Lead:  Visuals  &  Media  at  Climate  Visuals.
           relating  to  environmentalism  and  sustainability
           should not be separated from visual content that is   “But to inspire real positive change we must go further
           inclusive and diverse. Representational strategies   than polar bears on melting ice caps. In partnering with
           should extend to sustainability.                Getty Images on these new guidelines, we aim to now
                                                           help  brands  and  businesses  take  an  evidence-
           Climate  change  affects  everyone  across  the   based,    solutions-focused  approach  to  the  climate
           globe,  so  intentionally  include  representation   crisis,  visualizing  the  actions,  objects,  and  ideas  that
           across  ethnicity,  class,  age,  sexual  orientation,   are paving the way to a greener future.”
           gender  identification,  religion,  and  culture.
           Empower  and  feature  all  underrepresented    For  more  information  on  Visual  GPS  please
           voices. Break stereotypes of every kind.        visit www.visualGPS.com. (Source: Getty Images) ◊
                                                                                             By MediaBUZZ


       17                                              October 2020: Experience Economy: customer-centricity & cross-channel customer interaction
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