Sunday Apr 28th

This week's highlights

Medallia Launches Four Breakthrough AI Innovations

Category: Jan–Mar 2024 - AI Trends & Predictions
At its Experience ‘24 conference, Medallia, Inc. announced four ground-breaking innovations that will fundamentally alter the way organizations can personalize customer and employee experience
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Increasing adoption of AI in companies driven by early adopters

Category: Jan–Mar 2024 - AI Trends & Predictions
New research commissioned by IBM found that about 42% of enterprise-scale organizations (over 1,000 employees) surveyed have AI actively in use in their businesses. Early adopters are leading the way,
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AI ushers in era of intelligent CX, fuels massive industry transformation

Category: Jan–Mar 2024 - AI Trends & Predictions
Zendesk, Inc. today released its annual Customer Experience(CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will
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Previous articles

Mutual exchange of threat intelligence and security innovations bolsters Singapore’s cyber resilience

Category: Oct–Dec 2023 - Omnichannel Marketing
Google and the Cyber Security Agency of Singapore (CSA) announced a strategic collaboration to bolster Singapore’s cyber resilience. This partnership covers four key pillars: threat intelligence
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Challenges organizations face to be ready for a safe post quantum computing future

Category: Oct–Dec 2023 - Omnichannel Marketing
DigiCert released the results of a global study at its annual Trust Summit conference, exploring how organizations are addressing the post-quantum computing (PQC) threat and preparing for a safe post-
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Yahoo integrated approach for advertising in a cookieless world

Category: Oct–Dec 2023 - Omnichannel Marketing
Yahoo Advertising announced a new integration with Twilio Segment Customer Data Platform (CDP) to drive greater advertising reach and relevance, without relying on third-party cookies.
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A closer look into Facebook’s people-based marketing
By now, we all know that using cookies alone for ad serving and measurement is flawed, since they do not work on mobile and therefore can’t capture the whole path to purchase, besides supposedly overemphasizing last-click attribution. Facebook’s ad serving and measurement platform, Atlas, allow ...
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When the Internet got a memory…
Before Lou Montulli developed the cookie in July 1994, the Internet had no memory. Incredible to imagine it today - especially in marketing – that whenever a person clicked on a webpage, he became an arbitrary user again and again. There was no way to bring him in connection with the action he has ...
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Tableau again crowned leader in business intelligence and analytics
For the third year in a row, Tableau has been positioned as a leader in Gartner's Magic Quadrant for Business Intelligence and Analytics Platforms and that for good reasons. In fact, Gartner placed Tableau highest in ability to execute. JY Pook, Vice President, Asia Pacific Sales, Tableau Software ...
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Risks that may lurk in dealing with big data
Despite all of the promising indications of a rosy, data-driven future, there are also critical voices that urge not to overvalue Big Data and to ensure correct handling of it. These voices include, for example, Professor Richard Rogers, professor of New Media and Digital Culture at the University ...
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Previous month's highlights

SenseTime Launches "SenseNova" Foundation Model Sets and AI Computing Systems, Advancing AGI Development

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

SenseTime hosted a Tech Day event, sharing their strategic plan for advancing AGI (Artificial General Intelligence) development through the combination of "foundation models + large-scale computing" systems. The leading AI software company is focused on creating a better AI-empowered future through innovation and committed to advancing the state of the art in AI research, developing scalable and affordable AI software platforms that benefit businesses, people and society as a whole.

Majority of APAC consumers are willing to sacrifice data security for convenience

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

F5's latest Curve of Convenience 2023 report shows data security taking a back seat with APAC consumers, with an increased willingness to save and share personal payment data on multiple platforms.

Alibaba Cloud unveils new AI Model to support enterprises' intelligence transformation

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group unveiled its latest large language model, Tongyi Qianwen.

Appier integrates GenAI into its products to optimize key marketing applications for businesses

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

Appier announces that it has integrated Generative AI (GenAI) technology into three major marketing capabilities across its product lines. By connecting its advanced GenAI algorithms with OpenAI's ChatGPT language model, Appier can leverage the power of pioneering technology to help businesses increase productivity through advertising keywords and targeting parameters generation; intelligent conversational chatbot creation; and marketing copywriting and automatic content generation.

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